Overview

eConfluence was established in 2009 and has grown rapidly to service clients across geographies. An award winning organization, its client list boasts of Fortune 500 companies to SMEs among many others. So what does eConfluence do?

We offer a wide range of services throughout the customer lifecycle, including customer acquisition, sales and marketing, sales support , Lead generation , customer care, transaction processing, business research and analytics. Education, Retail, Energy, Banking, Financial Services and Insurance (BFSI), Healthcare, Telecom and Media are some of the industries serviced by us.

Our success has come through a series of good servicing practices which are followed stringently by our teams across processes and campaigns that we do. The organization has won several accolades for its process excellence and has always been the first to understand the need to constantly adapt to business concepts and methods that translate into increased profitability and productivity for its clients.

The strength of its domain knowledge, coupled with its appetite for embracing change by constant innovations and its scalable business model has benefited its clients across the globe.

But eConfluence is not just about innovations or even process excellence. eConfluence is about people – its most valuable asset.  Its talented, multi-skilled, multi-cultural workforce is testimony to the people-centric organization it is.